With a full range of live answering and automated services, Rite Response can provide a call answering solution that meets your business needs and budget.

Live Answering

The professional representatives at Rite Response answer your calls as an extension of your company, and take pride in being your voice to your customers, prospects and business partners. Representatives are trained extensively to ensure that all calls are handled professionally and according to specification.

• 24/7 Answering Service
• Virtual Receptionist
• Live Message Relay
• Help Desk Overflow
• Call Screening
• Bilingual Answering
• Automated Services

Automated Services

Rite Response offers automated services to cost effectively improve your operational efficiency.

• Voice Mail (with or without extensions/sub-boxes)
• Voice Mail with Operator Revert
• Call Routing & Transfer
• Web Integration
• Database Interaction
• Text Messaging
• Alpha Paging
• Email
• Fax
• Combination Service – Utilize our reliable voice mail system with an operator revert functionality. Your callers have the option of pressing "0" for a representative at any time.

Call Center Services

Rite Response can handle all your call center needs, because our representatives are trained to understand your business and follow your protocol. From pre-qualification to appointment setting and order taking, the Rite Response team is ready to help.

• Order Taking (on your site or our system)
• Pre-Qualification
• Help Desk
• Appointment Setting
• Appointment Confirmation
• Lead Generation
• Order Processing

Special Services

Medical Answering Services – Rite Response representatives understand the unique needs of the medical community and are trained to provide the support you need.

• Our messaging system is HIPAA compliant
• Medical messages can be stored on our site
  for 5 years
• Disaster Recovery – Keep your employees in
  contact; managers and customers well informed.