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News,
Events and Outstanding Members of Our Team
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Better Business Bureau
Commends Rite Response
Answering and Call Center Service Receives
Award for Excellence |
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HOUSTON (May 12, 2009)-The Better Business
Bureau (BBB) of Greater Houston and South Texas on May 6 named Rite Response
Answering and Call Center Services a Winner of Distinction at its 2009 Awards
for Excellence event.
The BBB's award program recognizes companies that maintain
superior commitments to ethics, overall excellence and quality. Rite Response
was commended in the business to business category.
"At Rite
Response, our business is all about customer service, and our clients have
depended on our quality and professionalism for more than 20 years," said Rite
Response CEO Vonda Tackett. "We are very proud that the BBB has recognized the
superior answering and call center services we provide."
BBB Award for
Excellence winners are selected by a panel of independent judges based on their
assessments of questionnaires completed by applicants that explore each
company's ethics, commitment to customers, training and sales practices,
community service, complaint resolution process and other factors.
"Quality is
particularly important in a down economy. Every company is working extra hard
these days to win new business and retain customers, and answering and call
center personnel often serve as those customers' first and primary points of
contact," Tackett said. "Our well-trained, professional staff presents the
right first impression for our clients."
About Rite Response Answering and Call
Center Services
Rite Response provides a flexible, scalable alternative
to in-house answering and call center services for leading energy and Fortune
500 companies as well as hospitals, clinics and many small to midsized
businesses. With Rite Response, companies only pay for the services they need,
when they need them, without the cost and concerns of hiring and maintaining
staff. Rite Response hires only well-screened and qualified domestic call
center professionals and uses the latest telecommunication technology to ensure
security and reliability. |
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Jessica and Vonda attended
the TDA, (Texas Dental Association) Conference and Expo in San Antonio,
Texas. |
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Janie Strain, our evening anchor, is excited as
she presented with the outstanding employee award for the 2nd quarter by
Elizabeth Longoria. |
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