Why Choose Rite Response?

Service Excellence 

Recognized by the BBB for service excellence for multiple years including the 2010 Pinnacle Award and 2011 Award of Excellence.

Experience

Extensive knowledge and experience obtained over the past 23 years.

Selective Hiring

The hiring committee at Rite Response is very particular about the representatives that are selected and hired to take your calls.

Thorough Screening

Background and reference checks are performed on all applicants.

Extensive Training

Once an employee is hired, they are required to complete an intensive 12-level training process, graduating to a qualified professional representative after a three month period. We call the professionals that answer your calls "representatives" instead of operators because they are trained to be a true representative of your company, and never "just" the answering service.

Benefits

We provide excellent benefits such as health insurance, sick days along with vacation days, and a pleasant working environment to retain our employees and ensure better customer service.