Dental Answering Services
If you have a dental practice, you have a core of patients and potential new clients who call for routine or emergency services. Since some people don’t like to go to the dentist, while others are in pain, the callers want to hear a friendly, reassuring, knowledgeable voice when they call. Dental answering services from Rite Response can be that voice, whether you need part time help filling your staffing gap, or whether you plan to use an answering service full time.
Managing Incoming And Outgoing Calls With A Personal Touch
Some practices are so busy with patients that entrusting phone management to a service is an efficient way to manage these functions at any time. Well-trained representatives from the service sound like they are a part of your operation by using the proper dental terms and having access to your scheduler and patient information. Some of our services include:
- 24/7 live answering services
- Taking and relaying messages
- Scheduling appointments
- Contacting the dentist for off-hour emergencies
- Outgoing calls to remind patients of upcoming appointments
- Incoming and outgoing accounts receivable calls
- Providing general information for new patient inquires
Maintaining HIPPA Compliance In Dental Offices
As with other medical professionals, dental information is protected by HIPAA privacy laws regarding patient records established by the Department of Health and Human Services. The personnel who take your calls know how to procure and manage personal health information for HIPAA compliance, whether it is conveyed by phone, text messages, emails, faxes, or internet.
Rite Response Knows The Drill For Dental Calls
Rite Response of Houston, TX offers prompt, professional answering services for dental offices. To learn how we can assist your practice, fill out the contact form to the right on our website or call us at 866.828.RITE or 713.868.7500.