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This is an intelligent answering service that works with you to easily handle all your calls in the manner you wish. They give exceptional service and my callers have mentioned how impressed they are with their courtesy.

YP.com Post

Five Star Rating

Operational efficiency with a smile.

 

Rite Response can handle your call center needs. Our representatives are thoroughly trained to understand your business and follow your protocol. From pre-qualification to appointment setting through order taking, the Rite Response team is ready to help.

 

  • Order Taking, (on your site or our system)
  • Pre-Qualification
  • Help Desk
  • Appointment Setting
  • Appointment Confirmation
  • Lead Generation
  • Order Processing

 

Shopping for a Call Center? Click here for an informational flyer for Frequently Asked Questions.

866.838.RITE     713.868.7500

Tell Me More

2012 Winner of Distinction Award

2011 Award of Excellence

2010 Pinnacle Award for Service Excellence

Services and Options

All services available 24/7, including holidays. Calls are Recorded for Accuracy.

  • Quality Live Answering
  • Receptionist/Help Desk Overflow
  • Voice Mail with Operator Revert
  • Virtual Receptionist
  • Voice Mail (with or without extensions/sub-boxes)
  • Order Taking (on your site or our system)
  • Conferencing
  • Appointment Setting
  • Appointment Confirmation
  • Pre-Qualification
  • Reservations
  • Help Desk
  • Web Integration
  • Database Interaction
  • Special Projects
  • Text Messaging
  • Toll Free/Local Numbers for Use
  • Alpha Paging
  • Email
  • Fax