Business Continuity
Our Business Continuity program guarantees that all calls are handled and directed to the proper individual in the event of a hurricane or tropical storm. The program consists of a combination of live answering and automated services and is backed by state-of-the-art technology to establish dual redundancy in various areas, ensuring the highest availability.
Even if landlines aren’t working, we have the ability to reach you via cell phone or text message, assuring that your business will keep moving even in the face of a major disaster.
866.838.RITE 713.868.7500
2011 Award of Excellence
2010 Pinnacle Award for Service Excellence.
Services and Options
All services available 24/7, including holidays. Calls are Recorded for Accuracy.
- Quality Live Answering
- Receptionist/Help Desk Overflow
- Voice Mail with Operator Revert
- Virtual Receptionist
- Voice Mail (with or without extensions/sub-boxes)
- Order Taking (on your site or our system)
- Conferencing
- Appointment Setting
- Appointment Confirmation
- Pre-Qualification
- Reservations
- Help Desk
- Web Integration
- Database Interaction
- Special Projects
- Text Messaging
- Toll Free/Local Numbers for Use
- Alpha Paging
- Fax
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